Workers at Kore Hotel in Tulum Launch Indefinite Strike Over Unpaid Benefits

Workers picketing outside Kore Hotel in Tulum during strike

Tulum, Quintana Roo — Workers at the Kore Hotel in Tulum’s hotel zone launched an indefinite strike Saturday at noon over the non-payment of their legally mandated benefits.

The union took the legal action before the Labor Court after hotel operators failed to pay wages and other entitlements. Carime Albarrán, legal representative of the Revolutionary Confederation of Workers and Peasants (CROC) in Quintana Roo, said the company had repeatedly violated contractual agreements since July 2025.

Before strike flags were placed, union representatives and a labor authority actuary inspected the property to inventory assets, as required by federal labor law.

The debt includes accrued wages, savings fund contributions, tips, and other union-negotiated benefits. The conflict initially involved 66 workers, but the number dropped after the company suspended operations and laid off several employees. Some affected workers have more than 16 years of service at the hotel.

Uri Carmona Islas, CROC commissioner for the Riviera Maya, expressed full support for the workers to prevent labor injustices. The union’s legal team noted that the hotel shares operators with the Parnassus Hotel in Cancún, which also faced a strike recently over similar breaches.


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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya. She curates and translates the region's most important business stories — from hotel investments and airline developments to local market trends — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.

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