Cancun, Quintana Roo — A sharp increase in street robberies has exposed deep flaws in the state’s crime prevention strategies, becoming the leading source of public anxiety, according to officials and citizen groups.
James Tobin Cunningham, coordinator of the state’s Citizen Security and Justice Board, acknowledged that muggings have surged in recent months, leaving pedestrians vulnerable in major urban centers.
With no clear results from law enforcement, authorities are exploring murky explanations for the spike, including migration patterns. The board said it is working with the National Migration Institute (INM) to track repatriation flights landing in Tulum and southeastern Mexico, looking for possible links between deportees and the robberies. However, officials stressed there is no statistical evidence yet connecting migrants or deportees to the crimes.
The failure to contain the thefts has severely damaged public trust in security institutions. Fear of being robbed on the street has forced thousands of residents to drastically change their routines, limit travel times, and avoid public spaces — hurting local businesses that depend on foot traffic.
The persistent wave of robberies contradicts the government’s narrative of pacification, leaving citizens to bear the burden of crime prevention. Facing an institutional crisis in identifying high-risk areas and catching perpetrators red-handed, the board urged the public to report crimes via the anonymous hotline 089 or digital platforms, aiming to build a database that police have failed to consolidate.
Experts warn that a lack of real coordination and effective patrols in peripheral neighborhoods and tourist zones continues to fuel impunity. As working groups gather data and analyze population movements, violent street muggings remain a daily threat, making it unlikely that Quintana Roo will restore peace in its public spaces anytime soon.

