Playa del Carmen, Quintana Roo — After Quintana Roo began requiring real estate agents to hold a professional license before they can practice, industry leaders and state officials are now pushing to strengthen the sector’s legal framework to protect investments, prevent fraud and safeguard the state’s reputation in international markets.
Enrique Domínguez, a member of the state Real Estate Council (Consejo Inmobiliario Estatal), said the industry has grown exponentially over the past decade, particularly in the last five years, when the state saw a sharp rise in the number of housing developments and projects.
In response, the sector has worked jointly with state and municipal authorities to build stronger safeguards into real estate projects and give investors, developers and end buyers greater certainty, he said.
The effort involves state officials through the Secretariat of Sustainable Urban Territorial Development (SEDETUS) as well as municipal governments, with the aim of regulating the activity and reducing risks for those who take part in the market.
Domínguez said the goal is not only to regulate agents’ work but also to give them legal and financial tools to protect their business while offering clients more security when they buy a property.
Financial Tools Aimed at Reducing Risk
Among those tools, he cited crowdfunding, or collective financing, through which developers can raise capital on digital platforms under controlled mechanisms, including regulated trusts set up to administer the funds. Under such schemes, he explained, the money stays in fiduciary accounts and is released as construction advances, giving investors more control over where their money goes and reducing their exposure.
Domínguez said one of the sector’s biggest problems is delays in delivering homes and developments — disputes that buyers frequently bring directly to real estate agents. That makes it essential to know who stands behind each project before a commercial deal begins, since agents also take on responsibility toward the buyer, he said.
“The idea is to have solid foundations so that agents don’t carry out operations without knowing who is behind the real estate development,” he said.
Domínguez acknowledged that no real estate project is perfect and that any development can face setbacks that shift its original timeline, such as late-arriving materials, pending permits or problems during construction. He stressed the importance of constant communication among developers, agents and buyers so that consumers clearly understand where a project stands and when it is expected to be finished.
The objective, he said, is not to eliminate the risks inherent in buying property at an early stage, but to make those risks controlled, transparent and legally backed. That, in turn, is meant to strengthen confidence in Quintana Roo’s real estate market and keep irregular operations or potential fraud from harming buyers, developers and the state’s standing as an international investment destination.
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