Cancún, Quintana Roo — Federal public defenders in Cancún are providing free legal guidance to roughly 20 migrants a day at an itinerant module in the El Crucero area, as the resort city remains a key arrival and transit point for foreigners.
Administrative officials Liliana Rivera Almaraz and Beatriz Piña Lindero said immigration and mobility procedures draw the most requests, including applications for refugee status and family reunification. Since 2022, the Defensoría Pública Federal has extended its free services to several locations across the city through outreach sessions aimed at people who do not know they are entitled to free legal representation.
Health, Labor and Rights Cases
Staff also handle cases involving the Mexican Social Security Institute (IMSS), mainly patients denied medication, consultations or surgery. In such situations, the office can file for legal protection to guarantee access to health care.
Its services cover guidance, counseling and legal representation. When a matter falls outside its jurisdiction, users are referred to the appropriate authority.
The office also handles criminal, administrative, labor and tax matters, along with cases involving people with disabilities, pensions and the defense of children and adolescents. Protection of LGBTIQ+ rights has grown in relevance as well, covering issues such as same-sex marriage, adoption by same-sex couples, gender identity and social security benefits.
Obstacles to Reaching the Public
Bringing those services closer to residents has not been without difficulties. Staff said they have at times been asked to remove their modules from public spaces, occasionally with the involvement of Preventive Police officers, as happened at Parque de Las Palapas.
They also reported obstacles at some public health clinics when trying to reach people who might need legal assistance. The situation, they said, shows that despite efforts to broaden access to free legal aid, awareness of the rights of migrants, patients, workers, people with disabilities and other vulnerable groups remains limited.
The Defensoría holds sessions at least twice a week in different parts of Cancún and promotes its services through radio, television and social media. Its offices are on Andrés Quintana Roo avenue, inside the Poder Judicial building, building C, first floor.
The main challenge, the defenders said, is making sure people know they do not need money to secure a lawyer when facing a conflict before a federal authority. In a city like Cancún, where people from different states and countries converge daily, a lack of information can become another source of vulnerability.
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