Playa del Carmen Officials and Playaparq to Hold Talks Over Parking Meter Complaints

A parking meter on a street in Playa del Carmen, Quintana Roo

Playa del Carmen, Quintana Roo — Following widespread complaints from residents about the city’s parking meter system, municipal officials and representatives of Promotora de Reordenamiento Urbano (PRU), the company that operates Playaparq, will launch working groups to explore potential improvements.

City Councilor Javier Renán Santos Morales, who heads the Mobility Commission, announced that at least 11 priority issues have been identified for discussion. Among them are the ticket-issuing system, which has recently sparked controversy, and the condition of machines that are malfunctioning or out of service. The availability and location of parking spaces reserved for people with disabilities will also be reviewed.

Santos Morales said a key goal of the talks is to prevent any fare increases and to ensure the company addresses deficiencies repeatedly flagged by the public.

The councilor also noted that the agenda includes the status of parking spots eliminated during the renovation of Avenida 10. The concessionaire has requested the relocation of those spaces within the concession area, a matter that will be analyzed during negotiations.

The working groups will examine both the company’s obligations and urban mobility needs, aiming to reach agreements that benefit residents and improve the operation of the parking meter system.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx