Playa del Carmen, Quintana Roo — Aguakan, the local water utility, hosted a guided tour for Playa del Carmen city council members on Thursday to showcase its infrastructure and hurricane preparedness measures.
The tour began at the water catchment area, where officials explained extraction and conveyance processes, as well as emergency response plans for hydrometeorological events.
Council members then visited the reverse osmosis plant in Puerto Aventuras, where they learned about the advanced technology used to produce drinking water. The presentation highlighted the plant’s role in ensuring quality, efficiency, and sustainability for the region’s growing population.
The day concluded with a presentation on Aguakan’s telemetry system, which monitors hydraulic infrastructure in real time to optimize decision-making and improve response capabilities during contingencies, particularly hurricane season.
Gerardo Torres, Aguakan’s technical manager in Playa del Carmen, emphasized the importance of maintaining open dialogue with municipal authorities. “Our commitment is to work with openness and transparency, strengthening coordination so that authorities see firsthand the infrastructure, technology, and protocols that allow us to respond promptly to any eventuality and guarantee service continuity for citizens,” he said.
Council members Danna Felisa Ramírez Saldaña, Uri Carmona Islas, and Juan Humberto Novelo Zapata attended the tour.
