CFE: Illegal Hookups Caused Playa del Carmen Blackouts

CFE technicians inspect electrical lines in a Playa del Carmen neighborhood after power outages

Playa del Carmen, Quintana Roo — The Federal Electricity Commission (CFE) said Tuesday that power outages that left thousands of residents in three residential developments in the dark Monday night were caused by illegal connections, not routine service failures.

Residents of Xcacel, Misión de las Flores and Las Palmas I blocked Avenida Constituyentes to demand the restoration of electricity. CFE crews conducting inspections found cut lines and unauthorized hookups, along with an open switch that had been tampered with by third parties.

According to the utility, the same electrical circuit also supplies the informal settlement known as In House, where officials detected alterations to the infrastructure for suspected illicit connections. The outages also knocked out traffic lights on several roads, causing traffic chaos.

Luis Herrera Quiam, secretary general of the Solidaridad municipality, said local authorities are working with CFE to resolve the problem and prevent it from happening again.

Merchant Santos Aguilar said residents who pay for electricity are being affected by informal settlements that hook up without paying. “These are the consequences of allowing land invasions without services,” he said. “The municipal government should face the consequences, and CFE should cut those illegal connections because they are not paying but are affecting the population.”

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx