Tourists Cancel Trips in Playa del Carmen Due to Sargassum Mud and Lack of Infrastructure

Tourists wading through murky water to board a boat in Playa del Carmen, with sargassum visible on the beach

Playa del Carmen, Quintana Roo — Tourists are canceling boat tours in Playa del Carmen as sargassum buildup turns beaches into foul-smelling mud, and the lack of a proper pier makes boarding difficult, according to local boat operators.

José Gómez Burgos, president of the Mar Caribe Tourist Cooperative, said that about 60 boats operate from the area known as El Recodo. Before the sargassum problem, tourists could wade into the water to board. Now, the algae has decomposed into a muddy, smelly sludge that deters visitors.

“When there was no sargassum, tourists would get into the water to board the boats. But since sargassum hit the coast, it’s become complicated — it’s not just fresh algae, it’s foul-smelling mud. Under these circumstances, tourists cancel their reservations,” Gómez Burgos said.

He called for an urgent solution: a dock for the boats. “We cannot continue like this. Playa del Carmen is a tourist destination that has positioned itself in various markets for over 10 years, and it must meet international standards,” he added.

The cooperative first requested a dock from authorities in 2010, presenting an environmentally compliant project for a small boat pier. It was not approved. Similar efforts in 2013 and 2015 also failed.

“For reasons still unknown, the project — which is a priority — has not materialized. It could be a lack of resources or political will to make decisions to transform Playa del Carmen,” Gómez Burgos said.

He noted that authorities have funded other projects, such as a sculpture in the Natives Park and the City Theater, while the dock was postponed year after year until it was forgotten.

During the municipal administration of Román Quian Alcocer (2008–2011), a rustic pier was built, but it lacked environmental studies and was constructed in an unsuitable location. The current carried away more than 50% of the sand, and several coral patches were buried under sediment, leading to its dismantling.

“We need a dock that meets environmental standards so it doesn’t impact the reefs or sand patches on the seabed,” Gómez Burgos said.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx