Cancún, Quintana Roo — The state government has deployed two additional high-tech biometric data capture units to expand the capacity of the state Civil Registry and streamline CURP-related procedures across several municipalities.
Government Secretary Cristina Torres Gómez announced that the new equipment brings the total number of specialized modules operating in the state to three, aiming to meet growing public demand.
Torres said one of the most common requests involves correcting, updating, and standardizing birth certificates, largely due to high population mobility. Thousands of people from other states have settled in Quintana Roo in recent years, she noted.
Many residents seek to reissue official documents to unify information across civil registries and the Unique Population Registry Code (CURP), as inconsistencies often arise from duplicate entries, spelling errors, or variations in names and surnames.
“There are cases of birth certificates that are not standardized and sometimes have double or changed records; what we do is create a single record, which makes the biometric CURP process easier,” Torres explained, referring to the document cleanup procedure carried out before biometric integration.
She added that the main goal is to provide greater legal certainty to citizens through an updated system that ensures unified and nationally validated information.
The new system will also speed up various administrative procedures and facilitate official identification in health, education, social programs, and government services.
Civil Registry authorities in Cancún reported that approximately 600 people seek assistance each month for official documentation and identity validation procedures. At offices 1 and 2 in Parque de las Palapas, staff attend an average of 15 citizens daily for corrections, updates, and biometric CURP processes. Workers noted a significant increase in users in recent weeks, especially those seeking to regularize personal information to avoid future official procedure setbacks.
The federal government has projected investments of up to 520 million pesos to strengthen technological infrastructure and digital platforms supporting the national biometric CURP system.
