Union Gives 10 Quintana Roo Hotels Ultimatum Over Wages

Cancún, Quintana Roo — The CROC labor union has given 10 hotels and one restaurant in northern Quintana Roo an ultimatum: improve wages and benefits or face strikes starting Oct. 19.

The disputes stem from collective bargaining agreement reviews, with salaries for unionized workers the main sticking point.

The affected properties include Grand Riviera Princess, Viva Wyndham Maya, Excellence Coral Playa Mujeres, H10 Ocean Riviera Paradise, Grand Palladium Costa and Royal Hideaway Riviera Maya, among others. They are located in destinations such as Cozumel, Tulum, Playa del Carmen and Costa Mujeres.

Labor authorities in Chetumal have authorized postponing the strike dates, originally set for Oct. 15, after conciliation hearings were rescheduled. In some cases, the union requested the delay; in others, it was agreed upon with the hotels.

According to strike case file 294/2025 against the Royal Hideaway Riviera Maya, “the strike postponement requested by both parties is authorized for Oct. 19, 2026, at 10:00 a.m.; consequently, this conciliation hearing is deferred, and the new date for its holding is Oct. 16, 2026, at 1:00 p.m.”

In July, CROC filed 10 strike petitions against hotels in northern Quintana Roo, demanding revised wages and other benefits. If no agreement is reached, work stoppages could begin after October.