Cancún, Quintana Roo — The government of Quintana Roo has officially launched MAYA (Mujeres Acompañadas y Atendidas), a free mobile application designed to provide immediate support for women facing risk, violence, or vulnerability.
The app was developed jointly by the state’s Women’s Secretariat (SEMUJERES) and the Public Security Secretariat (SSC) as part of efforts to prevent and address gender-based violence.
Authorities said MAYA aims to become a direct communication channel between women and support institutions, allowing them to request help quickly and securely from anywhere in the state.
Panic Button and 911 Connection
One of the app’s key features is an alert button that, when activated, sends an immediate notification to the 911 emergency system and to pre-registered trusted contacts.
MAYA also includes a secure chat for specialized guidance, as well as psychological support and legal advice for women experiencing violence.
Using geolocation technology, the app identifies nearby care centers, shelters, and government offices, making it easier to access support and protection services.
Risk Assessment and Support Programs
The application features an interactive test that helps identify potential risk or violence levels in different settings, such as family, work, or relationships.
MAYA also provides information on institutional programs, training, and actions focused on strengthening women’s autonomy and empowerment.
Officials emphasized that the tool is designed not only to respond to emergencies but also to promote prevention and timely access to specialized services.
Available in Spanish, Maya, and English
To reach a broader audience, including residents and visitors, the app is available in three languages: Spanish, Maya, and English.
Download is free for Android and iPhone devices through official app stores.
SEMUJERES urged women across the state to install the platform, configure their trusted contacts, and share the information with family and friends to strengthen community support and protection networks.
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