Quintana Roo Cyber Police Field 246 Internet Crime Reports in Seven Days

Quintana Roo — The Quintana Roo Cyber Police received 246 reports of crimes committed online in just seven days, officials said, amid a steady flow of scams designed to steal passwords and accounts on social media and messaging apps.

During the same period, the unit removed 286 profiles and posts along with 10 pages and groups, according to figures from the state Citizen Security Department (SSC).

Of the content taken down, 90 posts were tied to password theft and 89 to crimes against health, a category that in Mexico covers drug-related offenses. Officials said the material included messages with suspicious links, fake promotions and bogus account verification offers, all aimed at obtaining personal data and security codes so criminals can take over profiles.

Zero-click attacks evade user action

Jaqueline Pérez, who heads the Cyber Police, warned that some attacks are far harder to spot, including so-called zero-click operations that exploit vulnerabilities in devices and applications to reach a user’s information without any action on their part.

“Zero-click is a type of cyberattack that exploits flaws in a device or in applications to obtain information. An attacker doesn’t need a single click to get into someone’s phone,” she said.

Extortion and fraud remain among the most common offenses reported, and investigators say some of those crimes are carried out from inside prisons.

Prevention advice

Pérez urged residents not to open links sent by strangers and never to share passwords or verification codes. She also recommended turning on two-step authentication, using a different password for each account, and checking that websites and profiles are genuine before handing over personal information or making payments.

Reporting suspicious posts rather than sharing them is another key step, officials said, because circulating such content only widens the pool of people exposed to potential fraud.

The cyber unit’s work is part of broader security operations in the state. In the reporting period from Oct. 26 to Nov. 2, authorities recorded 219 arrests, seized one firearm and 3,112 doses of narcotics, and recovered 61 vehicles. Officers also carried out 18,683 preventive inspections, while 5,883 people took part in crime prevention programs across eight municipalities.

Meanwhile, the “Día de Muertos Seguro 2026” operation, deployed in Calderitas and at cemeteries in all 11 of the state’s municipalities, ended without serious incidents, authorities reported.