Estefanía Mercado Brings Permit Services to Businesses in Puerto Aventuras

A man in a maroon shirt and black cap shakes hands with a woman in a white blouse across a counter holding a food warmer and bags of bread.

Puerto Aventuras, Quintana Roo — Playa del Carmen Mayor Estefanía Mercado led an outreach day in the Puerto Maya subdivision, visiting business owners in person to help them renew operating licenses and clear the paperwork needed to open new shops.

The “Transformation Brigade” set up along Puerto Maya avenue, where Mercado, accompanied by Puerto Aventuras alcalde Juan José Arena Carvajal, stopped at several businesses to hear owners’ concerns and present municipal services available through the Department of Economic Development and Investment Promotion.

New liaison office planned

Flanked by department head Estefanía Hernández, the mayor said the city is working to reopen a liaison office in Puerto Aventuras where business owners can get guidance and complete permits, particularly for low-risk establishments.

“The paperwork for low-risk companies is designed to spare residents the expense; we want a liaison office so the process can be done right here and the operating license handed over within three days at most,” she said.

Police deployment

Later, Mercado and Municipal Public Security Department (SSCM) chief Carlos Montesinos led a deterrence and community-outreach operation that began at the corner of Zapote and Tamarindo streets and ended on Puerto Maya and Del Sol avenues.

The deployment involved 61 officers, 32 patrol vehicles and two motorcycle patrols, along with officers on foot who carried out preventive patrols in several parts of the district and outreach work aimed at spotting risk factors, discouraging crime and strengthening the police presence.

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By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx