CFE Accused of Neglecting Infrastructure as Blackouts Persist in Playa del Carmen

Residents protest power outages in Playa del Carmen

Playa del Carmen, Quintana Roo — A local council member has accused the Federal Electricity Commission (CFE) of showing no interest in investing in infrastructure to end recurring blackouts in Playa del Carmen and across Quintana Roo.

The accusation came a day after dozens of residents from the Villas del Sol neighborhood blocked roads to protest power outages. Councilman Juan Novelo Zapata said CFE has failed to make the necessary investments to keep up with the city’s rapid population growth.

“The main problem is the lack of local infrastructure,” Novelo said. “We urgently need more electrical substations to guarantee efficient service.”

He called it “lamentable” that blackouts continue to plague a tourist destination of international stature.

“The Federal Electricity Commission is not interested in this world-class municipality, not interested in the citizens of Playa del Carmen. CFE, which depends on the federal government, has not resolved this problem, which happens every year,” he said.

Novelo also noted that residents now face higher electricity bills after the removal of subsidies.

“This service from CFE is terrible. I hope federal authorities act immediately. This is the responsibility of the federal government to invest in this state-owned utility so it can provide better attention to the people of Playa del Carmen, not just in our municipality but throughout Quintana Roo,” he added.

Saturday’s blackout in Villas del Sol is the latest in a series of power failures that have pushed residents to block major avenues in recent months, demanding permanent solutions to the erratic electricity service.

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By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx