Puerto Morelos Expands Civil Registry Services With Mobile Brigades

Puerto Morelos, Quintana Roo — Puerto Morelos has completed 4,149 civil registry procedures through its two municipal offices during the current administration, a 36.2 percent increase over the previous period, benefiting 4,579 people, Mayor Blanca Merari Tziu Muñoz said.

Officials credited the municipality’s efforts to bring paperwork and legal services directly to residents who struggle most to reach government offices.

“In Puerto Morelos we understand that a procedure can mean much more than a document; it can represent identity, legal certainty, the chance to access a right or to give a family peace of mind,” Merari said. “That is why we bring services closer to our people, especially those who need them most.”

Mobile Registry Reaches Communities

The municipality launched an itinerant civil registry program that has carried out 12 brigades, offering free certified copies, birth registrations, marriages and CURP identity document printing, among other services. The visits served 100 women, 80 men and 100 children.

The effort is coordinated with the state government, the Municipal Secretariat of Wellbeing, the municipal DIF family services agency, the Directorate of Government and Religious Affairs, and the General Secretariat.

As part of that collaboration, the municipality completed 50 free late birth registrations and issued 249 certificates confirming that no marriage record exists, supporting families enrolled in the Vivienda para el Bienestar housing program.

Biometric CURP and Extended Hours

A special biometric CURP brigade assisted 300 people with updating, linking and validating their legal identity, while the civil registry’s participation in the city’s Wednesday outreach day, known as Miércoles Ciudadano, helped more than 100 residents obtain certified copies and complete CURP procedures.

The office also maintains round-the-clock on-call shifts to issue transfer orders and death certificates outside normal business hours and on non-working days, a service that assisted 60 families during times of mourning.

“We want families to know that the municipal government is close by, that they can find an answer, and that when it comes to a right, we will do everything within our reach to make the path easier for them,” Merari said.