CROC Demands Compensation Bonus for Workers at Rosewood Mayakoba Hotel
Playa del Carmen, Quintana Roo — The luxury Rosewood Mayakoba hotel is refusing to negotiate a compensation bonus for its workers after declaring zero profits for the mandatory profit-sharing payment, according to the local branch of the CROC union.
Uri Carmona Islas, CROC union delegate for the Riviera Maya, said the hotel’s profit-sharing declaration does not match its high occupancy rates and room prices during 2025. The hotel employs approximately 400 workers.
“It’s not so much about the tax declaration the hotel may present, but about their refusal to negotiate this bonus to recognize the workers’ productivity,” Carmona said.
The union noted that the hotel has paid good profit-sharing in the past. Through their state leader, Martín De la Cruz Gómez, they will seek to reach an agreement.
Profit-sharing payments were due in May, and negotiations for the bonus have been ongoing since then.
Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx
