Tulum Business Leaders and Municipality Agree to Permanent Dialogue on Security, Sargassum, and Competitiveness

Business leaders and municipal officials meeting in Aldea Zama, Tulum

Tulum, Quintana Roo — Business leaders, investors, civil society representatives, and municipal officials have agreed to establish a permanent dialogue table to address key issues affecting Tulum’s development, including sargassum, public services, security, and urban image.

The agreement came out of a working meeting held at Aldea Zamá, where private sector representatives voiced concerns about the destination’s competitiveness. Topics included sargassum accumulation, public space cleanliness, visitor services, urban signage, and the need to improve municipal services to maintain the confidence of tourists and investors.

Businessman Manuel Cano said that despite current difficulties, there is confidence in the municipality’s ability to overcome challenges through coordination between society, business, and government. He stressed that joint efforts will be essential to restore economic dynamism and sustain investor trust.

As a result of the meeting, a permanent working group will meet every two months to evaluate progress, propose new initiatives, and follow up on commitments.

Johnny Monsreal Padilla, the city’s general secretary, represented Mayor Diego Castañón Trejo and reiterated the administration’s commitment to open communication with productive sectors. He emphasized the goal of building coordinated solutions to problems affecting residents and economic activity.

A key proposal came from Sergio Canto, director general of Fiscalization, who announced measures to simplify procedures for businesses and entrepreneurs. These include a single window for permit processing, transparent fee schedules for administrative procedures, and the possibility of issuing six-month temporary licenses for new businesses.

Canto also reaffirmed the administration’s commitment to combating irregular practices within the public administration and urged citizens and business owners to report any attempted improper charges or acts of corruption.

Other officials attending included Public Security and Citizen Protection Secretary Edgar Aguilar Rico and Municipal Transit Director Jéssica Orozco Zavala, along with heads of various municipal departments. They presented actions related to mobility, security, urban planning, tourist services, and environmental protection — all considered priorities for the destination’s recovery and development.

Discover more from Riviera Maya News

Sign up to receive a summary of the best news in your inbox, every week.

We don’t spam! Read our privacy policy for more info.

By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya. She curates and translates the region's most important business stories — from hotel investments and airline developments to local market trends — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.