Cancun tourist police filmed without body camera

Two Cancun tourist police officers standing by a patrol car in the hotel zone

Cancun, Quintana Roo — Tourist police officers in Cancun were caught on video conducting a traffic stop without wearing body cameras, raising fresh concerns about police accountability in the city’s hotel zone.

The video, recorded by a motorist, shows two municipal tourist police officers pulling over a driver with out-of-state license plates. As one officer approached the vehicle, he was not wearing a body camera. He quickly put one on after noticing he was being filmed.

According to Benito Juárez municipal police regulations, officers must wear body cameras during all interactions with the public.

“They get out of the patrol car without the camera and then put it on when they realize they are being recorded,” the affected driver said in the video.

After a brief argument, the officers left the scene and allowed the driver to continue.

Residents and motorists told local media that such incidents are common in Cancun’s hotel zone, where they allege police frequently stop drivers — especially those with out-of-state plates — and sometimes seek informal payments to resolve infractions.

“Not all drivers have the same means to deal with these situations,” one resident said. “In many cases, they end up with fines or arrests that feel arbitrary.”

Drivers identified Avenida José López Portillo and Avenida 20 de Noviembre as hotspots for frequent police checkpoints and alleged abuses. A citizen named Gilberto said, “At any point on this avenue, you can be stopped. It doesn’t matter the direction or the type of vehicle — there’s always a risk of a search.”

The incident comes amid ongoing scrutiny of Cancun’s police force. Since January, seven officers have been dismissed or suspended for misconduct, according to local authorities. In a separate case last week, tourist police officers were arrested for allegedly extorting tourists using a portable credit card terminal.

Residents also expressed doubts about the effectiveness of body cameras, saying they do not always record the full interaction, which undermines trust in police procedures.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx