Quintana Roo Cyber Police Handle 1,165 Complaints in Six Weeks

Cancún, Quintana Roo — Quintana Roo’s cyber police handled 1,165 complaints over a six-week period, officials said, as online crime grows more organized and criminals refine their methods with new technology.

According to the Public Security Department (SSC), the force also took down 1,618 fake profiles and 169 pages and groups tied to illicit activity during the same stretch.

Extortion and fraud were the most common offenses reported. Officials noted that both can be carried out from inside prisons, and that child pornography remains one of the most serious crimes in the online sphere.

Fake job offers and online harassment

José Interian Parra, director of the Quintana Roo Cyber Police, said federal data shows that during 2025, 20.4 percent of Mexicans aged 12 and older who used the internet were targeted by messages about “supposed jobs” that promise high pay for few working hours and typically arrive in the early morning.

He added that users also reported being contacted by cyberstalkers.

“Many people think that because it happens online and not in person, nothing will happen to them and they feel safe, but a public digital identity can be the starting point for many kinds of crime,” he said.

Data from the national statistics agency INEGI places Quintana Roo among the 10 states with the highest rates of cyberbullying nationwide, alongside Mexico City, Baja California, Chihuahua, Morelos, Querétaro, Oaxaca, Guerrero, Nayarit and Jalisco.

Results from INEGI’s Module on Cyberbullying (Mociba) showed that 20.4 percent of internet users in Quintana Roo reported being victimized, an increase of 17.2 percent compared with 2024, ranking the state third in the country for the share of users who reported online attacks.

Women are the main targets, most often reporting sexual insinuations and propositions, while men more frequently report identity theft and direct insults.

Warning over app downloads

Against that backdrop, the National Commission for the Protection and Defense of Financial Services Users (Condusef) warned the public about the risks of downloading applications through links received by text message, email, WhatsApp, social media or other messaging services.

The financial authority said such links can lead to unsafe websites and deliver apps that, once installed on a device, may be used to harvest personal and financial information and to carry out fraudulent transactions.