Cancún, Quintana Roo — The Internal Affairs Directorate of Cancún’s Municipal Public Security and Traffic Department has opened an investigation into traffic officers assigned to patrol unit 5070 after a complaint alleging improper conduct circulated on social media.
The case was logged as SMSCT/DAI/345/10/2026. Officials said the inquiry aims to establish what happened and to determine whether the officers bear administrative or legal responsibility.
The department said investigators are gathering evidence and carrying out formal proceedings to verify the facts and reconstruct the circumstances behind the alleged irregularities. It did not describe the nature of the complaint or say how many officers are under scrutiny.
Officials urge formal complaints
The Municipal Public Security and Traffic Department said it will not tolerate conduct that violates the principles of legality, honesty and public service, and pledged to act on any irregularity that is properly documented.
It also urged residents to file formal complaints about possible misconduct by department personnel so the allegations can be investigated by the appropriate authorities.
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