Playa del Carmen Paralyzed by 24-Hour Blackouts, Businesses Report Millions in Losses

A shopping mall in Playa del Carmen darkened during a power outage, with closed stores and empty parking lot.

Playa del Carmen, Quintana Roo — A power outage lasting more than 24 hours has paralyzed parts of Playa del Carmen, causing millions of pesos in losses and sparking outrage among residents and business owners who blame the Federal Electricity Commission (CFE) for failing to maintain its infrastructure.

The blackout hit several neighborhoods, including Villamar I, Misión de las Flores, Palmas 2, El Sisal, Xcacel, Villas del Sol, and a section of the Ejidal neighborhood. Plaza Las Américas, a major shopping center, reported losses exceeding 3 million pesos as stores were forced to close. Small businesses, restaurants, and hotels in the western part of the city were also severely affected.

Ramón Cárdenas González, president of the Business Coordinating Council of the Riviera Maya, said the CFE has been overwhelmed by the city’s rapid urban growth and has failed to invest in necessary upgrades. “The demand has outpaced the infrastructure, and the CFE has not responded,” he said.

Residents reported that the intermittent power surges have damaged household appliances. Many also noted that the problem has been ongoing for a week, with no effective response from authorities.

Critics say local government continues to approve construction permits for new real estate developments without ensuring adequate utility services. The blackouts not only disrupt daily life but also hurt tourism, as not all hotels have backup generators.

Business owners and residents are demanding immediate action from the CFE and municipal authorities to resolve the power crisis and prevent further economic damage.

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By Staff Desk

The Riviera Maya News & Events Staff Desk covers local events, cultural celebrations, community stories, and general news from across the Riviera Maya and Yucatán Peninsula. The Staff Desk produces timely coverage of festivals, municipal announcements, community initiatives, and stories that don't fall under a single specialist beat, ensuring that every corner of the region receives balanced attention.The Staff Desk draws from municipal calendars, event organizers, community submissions, and official announcements to keep English-speaking readers informed about what's happening in their communities — from charity events and school programs to local government services and cultural exhibitions.When individual bylines are not used, the Staff Desk attribution reflects collaborative reporting by the editorial team, with the same editorial standards, fact-checking, and translation review applied to every story.