Cancun, Quintana Roo — The Benito Juarez municipal Sexual Diversity Department expects to complete and open its new service offices by the end of May, located inside the COBUS building in region 103, which recently underwent rehabilitation to improve service conditions for the public.
Department head Noamhy Hermida Nieves said the project represents a significant step forward in strengthening comprehensive care for LGBTQ+ community members, as well as individuals seeking psychological support, institutional guidance, and advice on inclusion and human rights issues.
Hermida explained that final details are being arranged for the official inauguration. The new facilities will feature areas designed to provide more dignified and functional service. The rehabilitation allowed for the adaptation of administrative and citizen service spaces, while also creating better conditions for staff.
One of the main goals is to give users access to tools that facilitate procedures, consultations, and case follow-ups. Two computers will be available for community use in the new offices.
The department maintains ongoing coordination with various municipal institutions to address issues related to violence, discrimination, emotional support, and case referrals. All matters are handled jointly with the DIF (Family Development System) and the Municipal Women’s Institute to ensure comprehensive care and appropriate guidance based on each person’s needs.
This inter-institutional collaboration strengthens preventive and support actions, particularly in emotional health, rights protection, psychological assistance, and legal backing when required.
The Sexual Diversity Department currently has a staff of 10 people working actively in different areas. The department’s growth has expanded services and improved response capacity to constant requests.
The new offices aim to become an accessible point for those seeking guidance or support, while reinforcing institutional work focused on social inclusion and human rights. Hermida reiterated the intention to offer more efficient and community-oriented services from a rehabilitated and equipped space.
