Maya Tulum By G Hotels Closes Permanently as Tulum Tourism Crisis Deepens

Tulum, Quintana Roo — The Maya Tulum By G Hotels, a beachfront property on the Tulum-Boca Paila road, is now listed as “permanently closed” on Google, with its facilities empty and its online booking channels shut down.

The hotel sits at kilometer 5 of the coastal highway and previously offered oceanfront rooms, a restaurant, a beach club and other tourist services.

A check of the property’s Google listing on October 26 showed the permanent closure notice. Online room reservations are no longer available, and the hotel’s Instagram account is no longer accessible.

No company statement has surfaced specifying when the hotel stopped operating or what prompted the closure.

From Hosting Guests to Standing Empty

On October 25, Spanish newspaper El País published a report on the drop in tourism activity in Tulum that described conditions at the property.

According to the outlet’s visit, the hotel was still receiving guests in October 2025, though occupancy was visibly low.

A year later the picture was different. The complex stood empty, with lounge chairs, tables and seating left abandoned across the grounds.

The report also documented a heavy buildup of sargassum on the stretch of beach where the hotel sits, with no cleanup work visible in front of the property.

Maya Tulum By G Hotels has been known for its rooms and cabañas steps from the sea.

While the Google listing identifies the hotel as permanently closed, it remains unconfirmed whether the company plans to reopen under new management or a different concept.

Tulum’s Tourism Slump Hits Hotels and Businesses

The Maya Tulum case comes as the destination’s tourism sector struggles.

Fewer visitors, air connectivity problems, high prices and sargassum are among the factors weighing on the local economy.

Several businesses in the tourist zone have closed, and some hotels still operating have cut back employees’ working hours.

The decline in visitor traffic affects not only lodging but also restaurants, shops and workers who depend on tourism.

The closure adds to signs of strain in Tulum’s tourism industry as authorities and business owners work to draw visitors back ahead of the year-end season.