Mérida, Yucatán — The Social Security Institute for State Workers of Yucatan (Isstey) has issued a fraud alert after receiving reports of phone calls offering fake loans of up to 600,000 pesos (about $30,000 USD).
Scammers posing as institute representatives contact beneficiaries, promising quick loans in exchange for personal or financial information. Isstey clarified that it never offers loans or financial support over the phone.
All loan applications are processed in person at institute offices or through authorized programs such as Isstey Movil, where staff wear official uniforms and carry identification. The institute never requests bank details, passwords, verification codes, or upfront payments via phone, text, or messaging apps.
Beneficiaries have reported the following phone numbers used in the scam:
999 894 0494
999 163 5878
999 890 8869
Isstey urged anyone receiving such calls to hang up immediately, avoid sharing personal information, and report the number to authorities. It also recommended verifying all information through official channels only.
Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx
