Gas Leak Forces Evacuation of 70 Guests at Two Cancún Hotels

A nighttime scene outside a 7 Eleven convenience store with people standing on the sidewalk and emergency vehicles with red and blue lights in the street.

Cancún, Quintana Roo — A gas leak at the Fairfield hotel in downtown Cancún forced the evacuation of about 70 guests and employees, and authorities also cleared the neighboring Wyndham hotel as a precaution.

Authorities detected a buildup of gas in the underground area of the property, located on Avenida Tulum at Calle Viento in Supermanzana 4, and ordered both buildings emptied. Preliminary findings suggest a fault in the gas installation caused the leak.

Paramedics from the Emergency Medical Rescue Squad (ERUM) treated one person for possible gas inhalation. Civil Protection rescuers also attended to a woman, though officials did not specify what symptoms she had or whether either person required hospital treatment.

Firefighters worked to control the leak, while Cancún municipal police and State Police helped respond to the emergency.

Civil Protection will inspect the facilities to determine the cause of the incident and to check whether any irregularities exist that could warrant a sanction.

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By Staff Desk

The Riviera Maya News & Events Staff Desk covers local events, cultural celebrations, community stories, and general news from across the Riviera Maya and Yucatán Peninsula. The Staff Desk produces timely coverage of festivals, municipal announcements, community initiatives, and stories that don't fall under a single specialist beat, ensuring that every corner of the region receives balanced attention.The Staff Desk draws from municipal calendars, event organizers, community submissions, and official announcements to keep English-speaking readers informed about what's happening in their communities — from charity events and school programs to local government services and cultural exhibitions.When individual bylines are not used, the Staff Desk attribution reflects collaborative reporting by the editorial team, with the same editorial standards, fact-checking, and translation review applied to every story.