Chedraui Workers in Cancún Protest Income Tax Deductions and Pay Changes

Cancún, Quintana Roo — Employees at several Chedraui supermarkets across Cancún walked off the job and blocked store entrances this week to demand an explanation for smaller paychecks they attribute to income tax (ISR) withholding, along with changes to how often they are paid.

The stoppages hit stores including Mundo Maya, Rancho Viejo, Lakín and Prado Norte. Workers said the amounts they received were lower than usual and complained that their pay slips lacked clarity, prompting them to request direct intervention from the company’s Human Resources department.

At the Mundo Maya branch, more than 60 employees joined the protest. Some hung signs outside the supermarket while others stayed inside the building.

Workers Demand a Breakdown of Deductions

Employees also raised concerns about possible deductions tied to tips and said they were never told in advance about the adjustments. They demanded to see an itemized breakdown of the deductions so they could determine how their taxes were calculated and verify that the amounts withheld matched their earnings.

The discontent spread beyond Quintana Roo, with worker groups reporting stoppages at Chedraui locations in Veracruz, La Paz, Mexico City and the State of Mexico.

As the protests grew, a statement attributed to Chedraui’s Human Resources department circulated on social media saying the variation stemmed from the monthly calculation of income tax. According to the document, October covered five pay weeks, meaning some employees had already received the employment subsidy. The authenticity of the statement has not been confirmed.

Workers said their main demand is clear information about their earnings and deductions, along with a mechanism to review any discrepancies in their pay. They remain waiting for an official statement from the company.