Free MOBI Social Fare Credentialing Opens in Cancún Ahead of Route 27 Launch

Residents line up to get MOBI social fare credentials at a module in Cancún

Cancún, Quintana Roo — The Quintana Roo government has begun free enrollment for the MOBI social fare program in Cancún, a key step toward launching the city’s new public transit system on Route 27 Puente Nichupté.

The program, run by the state mobility institute IMOVEQROO, lets students, senior citizens and people with disabilities access discounted or free rides on the new system. It is part of Governor Mara Lezama’s “New Agreement for Welfare and Development,” which treats mobility as a social right.

“We are building a public transit system that puts people at the center,” said Rafael Hernández Kotasek, head of IMOVEQROO. “With MOBI, we’re not only adding modern vehicles and new technology; we’re also making sure that those who need it most have access to a dignified, safe service with fair fares.”

Enrollment began July 30 and runs Monday through Friday from 9 a.m. to 4 p.m. at five locations:

Where to apply

  • IMOVEQROO Benito Juárez delegation: Alcatraces 45-C5, Centro, CP 77500. (permanent)
  • IMDAI: Supermanzana 2, Manzana 1, Lote 11, Units 1 and 2, ground floor, on Avenida Nader, across from the Madrid building. (permanent)
  • Soriana Híper Nichupté: Supermanzana 512, Manzana 16, Lote 1, Colonia Cecilio Chi. (July 30 – Aug. 7)
  • State DIF: Supermanzana 234, CP 77510. (July 30 – Aug. 28)
  • Municipal DIF: Calle 44 Poniente, Manzana 76, Supermanzana 94, CP 77517. (Aug. 10–Aug. 28)

People with disabilities will ride free, while students and seniors will receive a preferential rate each time they board a Route 27 bus, according to IMOVEQROO.

Documentation required

Students aged 6 and older must bring their CURP (population registry code), proof of address, a current school enrollment certificate and a valid voter ID (INE) when applicable. Senior citizens need a valid INE, proof of address and an INAPAM credential. People with disabilities must provide a valid INE (or CURP for minors), proof of address and an official document certifying permanent disability.

The social fare card is valid for one year for students and three years for seniors and people with disabilities.

MOBI is the state’s new transit model, featuring modern buses and electronic fare collection.

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By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx