Extortionists From Prison Held 5 Carpenters in Cancun Hotel Via Video Call

Police rescue five carpenters from a Cancun hotel after prison extortionists held them via video call.

Cancún, Quintana Roo — Five carpenters from the State of Mexico who traveled to Cancún for work at a shopping center were found safe in a hotel after being extorted via video call by inmates at a Mexico City prison, authorities said.

State prosecutor Raciel López Salazar said the case began when authorities in Nezahualcóyotl, State of Mexico, requested assistance after receiving a report of an apparent kidnapping. State police from the Centurión group tracked the victims’ location using cellphone geolocation, leading them to a hotel in the Supermanzana 20 neighborhood.

The hotel manager allowed officers into the room, where they found the five workers unharmed but still on a call with the extortionists.

According to investigators, the criminals posed as members of a criminal gang and threatened the men during a video call, ordering them to stay locked in the hotel. They demanded 30,000 pesos per person for their supposed release. Relatives, believing it was a real kidnapping, made several deposits totaling about 67,000 pesos before authorities intervened.

López Salazar confirmed the extortion calls originated from the Santa Martha Acatitla prison in Mexico City.

The prosecutor urged the public to verify any such situations with authorities before making deposits.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx