Critics Blast Quintana Roo Security Department Over Late-Night Torture Apology

Late-night apology statement by the Quintana Roo Public Security Department regarding police detention and torture in Playa del Carmen

Chetumal, Quintana Roo — The state’s Public Security Department issued a public apology late Wednesday night to two victims of arbitrary detention and torture by police officers in Playa del Carmen, a move critics say was designed to minimize public attention.

The statement, released just before 10 p.m. on Aug. 19, complies with Recommendation No. CDHEQROO/04/2026/III from the State Human Rights Commission. In it, the department acknowledged that its agents acted outside the law and violated the victims’ rights to liberty and personal integrity. The victims were identified only by the initials J.H.M.D. and S.M.R.

Communication specialists and human rights advocates described the late-night release as a “bad news dump,” a tactic used to bury unfavorable information when media coverage and public engagement are at their lowest. They said the timing undermines the principle of full reparation, limits the restoration of the victims’ honor, and shields the department from media and civil society scrutiny.

The Public Security Department said it has ordered its internal affairs office to investigate the officers involved and pledged to strengthen police training on preventing torture, with oversight from the office of the state secretary of government and the human rights commission.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx