Cancun’s Mobi Social Fare Card: Where to Apply, Hours and Requirements

Mobi social fare card for public transit in Cancun

Cancun, Quintana Roo — The Quintana Roo Mobility Institute (Imoveqroo) has started issuing the Mobi social fare card in Cancun, letting students, older adults and people with disabilities ride the city’s new Route 27 Puente Nichupte bus line for free or at a reduced rate.

Imoveqroo director Rafael Hernández Kotasek said the card is linked to the new electronic payment system and automatically identifies qualifying riders. Under the program, people with disabilities travel at no cost, while students aged 6 and older and senior citizens pay a preferential fare.

The initiative is part of Governor Mara Lezama’s effort to make public transit in Quintana Roo more accessible, inclusive and technologically advanced.

Where to apply

Credentialing is available Monday through Friday from 9 a.m. to 4 p.m. at five sites in Benito Juárez municipality, which includes Cancun. Applicants must bring original and copy of each required document.

Permanent locations:

  • Imoveqroo Benito Juárez delegation, Calle Alcatraces 45-C5, Centro, 77500
  • IMDAI, Supermanzana 2, Manzana 1, Lote 11, Locales 1 and 2, ground floor, Av. Nader, across from the Madrid building

Temporary locations:

  • Soriana Híper Nichupté, Supermanzana 512, Manzana 16, Lote 1, Col. Cecilio Chi — July 30 to August 7
  • DIF Estatal, Supermanzana 234, 77510 — July 30 to August 28
  • DIF Municipal, Calle 44 Poniente, Manzana 76, Supermanzana 94, 77517 — August 10 to 28

Requirements

  • Students (ages 6 and up): CURP, proof of address, current school enrollment letter, and INE (if 18 or older). Card valid for one year.
  • Seniors: valid INE, proof of address, and INAPAM credential. Card valid for three years.
  • People with disabilities: valid INE (or CURP for minors), proof of address, and an official certificate of permanent disability. Card valid for three years and is free.

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By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx