Cancun Shelter Treats 15 Foreigners With Addictions, Coordinates Repatriation

Alberto Ortuño Báez, director of the Municipal Institute Against Addictions, at the Cancun shelter.

Cancun, Quintana Roo — A municipal shelter in Cancun is providing comprehensive care to 15 foreign nationals struggling with addiction while consulates work to regularize their legal status and arrange repatriation.

The Municipal Institute Against Addictions (IMCA), led by Alberto Ortuño Báez, reported that three repatriations have already been completed, including two U.S. citizens and a French woman who returned to her family. The effort underscores the city’s commitment to humanitarian assistance and mental health care regardless of nationality.

Consular Procedures and Nationalities

Ortuño explained that each case requires a different protocol due to the variety of nationalities and the specific requirements of each consulate in Mexico.

“We haven’t had many foreigners, so we’re finding the right contacts for each one. They are different nationalities, each consulate is different, each procedure is different,” he said, describing the logistical complexity.

Lack of Documentation Does Not Hinder Aid

Despite bureaucratic hurdles caused by missing official documents, Ortuño stressed that the lack of papers does not prevent the shelter from providing immediate assistance.

Admission to the treatment center is strictly voluntary. “As long as the person voluntarily wants to be admitted, we admit them. If they don’t have papers, we start helping them recover their documents; we are in that whole process,” he said.

The IMCA reiterated that its primary goal extends beyond clinical addiction treatment to include rebuilding family ties and restoring human rights through timely consular liaison.

Discover more from Riviera Maya News

Sign up to receive a summary of the best news in your inbox, every day.

We don’t spam! Read our privacy policy for more info.

By Staff Desk

The Riviera Maya News & Events Staff Desk covers local events, cultural celebrations, community stories, and general news from across the Riviera Maya and Yucatán Peninsula. The Staff Desk produces timely coverage of festivals, municipal announcements, community initiatives, and stories that don't fall under a single specialist beat, ensuring that every corner of the region receives balanced attention.The Staff Desk draws from municipal calendars, event organizers, community submissions, and official announcements to keep English-speaking readers informed about what's happening in their communities — from charity events and school programs to local government services and cultural exhibitions.When individual bylines are not used, the Staff Desk attribution reflects collaborative reporting by the editorial team, with the same editorial standards, fact-checking, and translation review applied to every story.