Animalandia Maya Operated With Official Permit Despite Animal Exploitation Allegations

Exterior of Animalandia Maya establishment on Quinta Avenida in Playa del Carmen

Playa del Carmen, Quintana Roo — A 2022 government document reveals that Animalandia Maya, a tourist attraction recently raided and dismantled by the State Prosecutor’s Office, operated for years with official authorization despite repeated complaints of wildlife exploitation.

The permit, issued under the administration of then-Mayor Lili Campos Miranda, specifically authorized the business to take photographs with animals. Signed by José Luis Pérez Dolores, then director of Normativity and Environmental Impact Assessment, the permit was valid until September 2025.

According to the document, the authorization was granted after the payment of 1,629 pesos in fees. The establishment was located on Quinta Avenida, one of the city’s busiest tourist corridors.

Animalandia Maya was operated by Félix Sandoval Jaime, who was arrested during the raid. The business offered tourists the chance to take photos with big cat cubs, including tigers, a practice that drew criticism from residents and animal protection groups.

Multiple public complaints highlighted inadequate conditions for the animals and their use for commercial purposes. However, the existence of a valid permit limited the ability of subsequent municipal administrations to intervene, explaining the site’s prolonged operation.

The case gained traction on February 11, when residents — mostly foreign nationals — launched a Change.org petition demanding the establishment’s closure, citing wildlife exploitation in a tourist setting.

On Friday, the State Prosecutor’s Office executed a search warrant, dismantling the operation and ending Animalandia Maya’s activities.

The case raises questions about the criteria used to grant permits for such activities and the oversight of establishments handling wild animals in tourist areas.

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By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx