Playa del Carmen Maintains Security Measures After Extortion Calls

Playa del Carmen city officials will maintain security measures after extortion calls targeted seven council members.

Playa del Carmen, Quintana Roo — Authorities have identified the phone line used in extortion calls that threatened seven members of the city council, and local officials say they will keep security measures in place while considering a public awareness campaign.

Luis Herrera Quiam, the municipal general secretary, said the city would not lower its guard and would maintain security protocols. He also said officials are analyzing a new campaign to alert residents to the risk of extortion.

The calls were traced to a line originating at Plaza de la Comunicación in Mexico City, according to Quintana Roo Secretary of Government Cristina Torres Gómez.

Herrera Quiam noted that the national phone registry currently being compiled will be managed on a federal platform that municipal authorities will not have access to, limiting their ability to intervene in such cases.

He urged residents to report any extortion calls, saying it is not only about keeping statistics but also about obtaining results and attending to each case.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx