New Clash Over Access to Chichen Itza as Artisans Reject INAH Registration

Chichen Itza archaeological site remains closed after failed negotiations between artisans and authorities

Pisté, Yucatán — The conflict over operations at Chichén Itzá escalated again after the National Institute of Anthropology and History (INAH) said the mandatory registration for artisans and vendors entering the archaeological site was agreed upon during dialogue with workers. The Indigenous Council of Government of Pisté Chichén Itzá rejected that claim, accusing the federal agency of lying and maintaining a policy of intimidation and discrimination against the Maya community.

In a statement released Wednesday night, INAH said that, in coordination with the Yucatán state government, it continues to require daily registration for artisans and vendors to work at the site, a measure it says ensures security, order, and proper functioning of the tourist complex.

According to the agency, the procedure was defined in negotiation meetings to verify that only people included in the official census of merchants and artisans enter. It also argued that after the site reopened on June 1, it detected people entering who were not part of the agreements, prompting additional controls.

Under the new mechanism, those seeking to enter through the old tourist stop must present their voter ID and proof of inclusion in the authorized registry. INAH warned that if noncompliance persists, it will close the so-called Puerta 1, the traditional entrance.

Council Accuses INAH of Lying, Publishes Meeting Minutes

The Indigenous Council responded quickly. In a statement released Thursday, the organization said it never accepted the mandatory registration and accused INAH of lying about it being consensual.

The council published the only two meeting minutes it said were signed by INAH officials during the dialogue. It also noted that there are no more documents because INAH itself suspended the negotiations, which were broadcast publicly to ensure transparency.

The council said its members and artisan organizations are the most interested in maintaining order and security at Chichén Itzá, which is why since 2014 they have had an internal registry and a badge system to identify those belonging to Pisté who conduct commercial activities at the site.

Allegations of Intimidation by Police Presence

One of the council’s main complaints is the permanent presence of state police and National Guard officers during the entry process, which it considers harassment and sends a negative image to visitors.

The council also said the procedure slows access to the site and reiterated that they have their own mechanisms to prevent outsiders from entering.

The council blamed INAH and the state government for breaking off dialogue and insisted that only the federal agency has tried to unilaterally modify the artisan registry to include people who, according to the council, are not part of traditional organizational structures.

It also accused the institute of maintaining a discriminatory attitude toward the Maya population of Pisté by disregarding their internal forms of organization and their ability to collaborate in managing the site.

Root of the Conflict

The dispute centers on the Visitor Center (Catvi), inaugurated on March 27, where a new artisan market was set up. A large group of merchants refuses to move there, arguing that sales are low. Their main demand is that both the Catvi and the old tourist stop, opened in 1987, operate simultaneously, allowing visitors to choose which entrance to use.

The conflict reached its peak on May 19, when a group of locals allowed tourists free entry to Chichén Itzá after learning during a dialogue meeting that the old entrance had been closed with bars, which they called a betrayal of agreements. The site reopened on June 1.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx