Playa del Carmen, Quintana Roo — Federal deputy Marybel Villegas Canché held a day of community meetings in Playa del Carmen on Friday, hearing directly from residents and students about problems with public services, transportation, security, water supply, and educational conditions.
During gatherings in the 28 de Julio neighborhood and other areas, Villegas said she would continue pushing legislative actions to address demands that she claimed were ignored for years while private interests were protected over citizens’ needs.
Residents asked for help improving public transit, strengthening security, addressing sanitation issues, and reducing bureaucratic and fiscal burdens on families and small businesses.
A major concern was the service provided by Aguakan in northern Quintana Roo, citing constant supply failures, excessive charges, and years of hardship for thousands of families. Villegas noted she was one of the first political figures to publicly confront the concessionaire and denounce abuses against users in Benito Juárez, Playa del Carmen, Puerto Morelos, and Isla Mujeres.
“Since 2019 we began a frontal fight against Aguakan because people were tired of paying high prices for poor service. We will not abandon this battle until we recover dignified and fair service for the families of Quintana Roo,” she said.
Villegas recalled that she promoted the first public consultation in the country to decide on canceling a water concession, a process that is currently under review by the federal judiciary.
Residents also requested her intervention to improve electricity service and stop high rates that hurt household economies. Villegas explained her efforts with the Federal Electricity Commission (CFE) and the Finance Ministry to strengthen the state’s energy infrastructure and achieve a fairer rate classification for Quintana Roo.
“It is not possible that states with similar climate conditions have lower rates while in Quintana Roo thousands of families make sacrifices to pay for electricity. We will keep insisting until we achieve fairer electricity rates for our state,” she said.
Young people asked for safer streets, pleasant environments, more transportation support, job opportunities, and better conditions to continue their professional studies. Villegas said she would continue visiting neighborhoods, universities, and communities to maintain direct contact with citizens and address the problems affecting Quintana Roo.
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