Mara Lezama Brings ‘La Voz del Pueblo’ Hearing to Cancún’s Villas Otoch Paraíso, Serving 1,200 Residents

Cancún, Quintana Roo — Governor Mara Lezama Espinosa led another round of her La Voz del Pueblo public hearing at the Lak’in dome in Villas Otoch Paraíso, where she and officials from all three levels of government heard requests from 610 women and 590 men — 1,200 people in total.

The governor said the sessions let residents raise problems directly with the officials responsible, without intermediaries, and resolve matters that fall under state, federal and municipal jurisdiction. This round covered legal issues, health, job placement and licenses, and officials handed out wheelchairs, roofing sheets, grain mills, water tanks, birth certificates, property titles, MOBI transit cards, construction permits and hearing aids, among other items.

Lezama highlighted the role of the state DIF family services agency, headed by its honorary president, Verónica Lezama Espinosa, and its coordination with the Beneficencia Pública to supply support and orthopedic devices, arrange surgeries and assist people facing health needs.

As an example, Marco Antonio received his hearing aids at the hearing after his wife, Lety, requested the support directly from Verónica Lezama.

The governor also noted the participation of the judiciary and both prosecutor’s offices, since many attendees need guidance or help with law enforcement and court matters.

During the session, Lezama and Verónica Lezama presented birth certificates to Paula, Rosa, Ana, Carlos and Rosario, who had previously lacked legal identity. They can now apply for welfare benefits and other support programs.

“Promises are kept! We gave Cecilia Sánchez her birth certificate, upholding her right to an identity. With a close and humanist government, yes we can,” the governor said.

To help families improve their quality of life, Lezama handed out water tanks to Cancún residents and distributed roofing sheets through the state social welfare agency SEBIEN so families can repair their homes.

María del Rosario, Mayra — on behalf of her son Miguel — and Adalcina — on behalf of her husband José — received wheelchairs, disability certificates and MOBI cards. Kenia, meanwhile, was able to regularize her vehicle and obtain plates; in Quintana Roo, completing the paperwork between January and March qualifies owners for a vehicle tax subsidy.

Edgar cut his property tax debt from more than 100,000 pesos to 18,000 pesos through the Benito Juárez municipal regularization program.

Lezama said the hearings let more families return home with certainty about their property. Patricia Moreno received the title to her property after a 31-year wait, and Ricardo Gómez received his after 29 years.

Officials also gave grain mills to women entrepreneurs who produce pozol, tamales and masa, supporting their businesses and their families’ income. “At La Voz del Pueblo, answers arrive face to face,” Lezama said.

The hearing was attended by members of the state cabinet, delegates from federal agencies and representatives of the Benito Juárez city government led by Mayor Ana Paty Peralta, as well as officials from the judiciary, the State Prosecutor’s Office and the Federal Prosecutor’s Office.

Lezama said the presence of multiple institutions allows officials to address cases that require more than one agency, citing the National Institute for Sustainable Land (INSUS), the Secretariat of Agrarian, Territorial and Urban Development (SEDATU), the state urban development secretariat (SEDETUS) and the municipal cadastre office.

The next hearing will be held in the community of Pantera, in Bacalar. Pre-registration will take place on November 4, 5 and 6.