CROC Rejects Layoffs as Cancun Hotel Occupancy Dips, Accuses Hotels of Exaggerating

Cancun hotel workers with CROC union protesting potential layoffs

Cancun, Quintana Roo — The state leader of the Revolutionary Confederation of Workers and Peasants (CROC) has accused hotel owners of exaggerating a downturn in summer tourism to justify layoffs, arguing that current occupancy rates are sufficient to keep staff employed.

Martín de la Cruz Gómez, CROC’s state leader, said hotel occupancy in Cancun currently ranges from 50% to 70%, well above the estimated break-even point of 30% that other Pacific coast resort destinations manage without mass layoffs.

“Some hoteliers exaggerate when occupancy falls,” de la Cruz said. “There are destinations operating at 30% that still maintain their full workforce. Here we’re at 50, 60, even 70% and they want to cut staff, so we step in to defend the workers.”

De la Cruz said that when occupancy drops 10 to 15 points, some hotels move to liquidate employees. CROC negotiates with management to implement solidarity days and advance vacation time to preserve jobs.

Although there are no mass layoffs, he acknowledged that staffing levels are being reduced. The union is currently negotiating with three hotels to prevent layoffs. In one case, a resort that planned to dismiss more than 40 workers agreed to reduce that number to 15.

De la Cruz emphasized that laying off workers under federal labor law is costlier for companies than maintaining payroll during the slowdown. Severance requires three months’ salary plus benefits, making it more economical to retain staff for the high season that begins in November.

“The union will always seek to maintain employment — that’s our goal,” he said. “But some hoteliers exaggerate when occupancy falls.”

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx