ADO Seeks to Expand K-9 Security Teams to Bus Terminals Across Quintana Roo

Cancún, Quintana Roo — Mobility ADO is planning to roll out police K-9 patrols to bus terminals across Quintana Roo, aiming to replicate a security model already in place in Cancún that company officials say has improved travelers’ sense of safety.

Elpidio Valencia Palomares, ADO’s operations manager, said the presence of municipal police officers and canine units at the Cancún terminal has been “very positive” during checks carried out at least four times daily since before the summer vacation season.

“Far from conducting a meticulous or substantive inspection, the simple fact of having a public security presence in terminals helps a lot to maintain order. There is a sense of security,” he said.

Valencia also noted that ongoing repaving work in front of the terminal, a key arrival and departure point for tourists, has greatly improved mobility and passenger flow. The terminal serves an average of 5,000 passengers a day, a number that climbs during holiday periods.

The company’s commercial division is working on projects to connect the airport route with the hotel zone and downtown, as well as a route from the Soriana Nichupté store to the airport and a new sales point in the city’s southern section, which he said brings the service closer to residents during the vacation season.

For now, the enhanced police presence operates only in Cancún, but ADO wants to extend the partnership to other municipalities and replicate the model elsewhere. Through the National Chamber of Passenger and Tourism Transport (Canapat), the company has also requested similar collaboration from the National Guard. While that cooperation exists, the direct working relationship in Benito Juárez, the municipality that includes Cancún, has been especially positive, according to Valencia. The measures are expected to remain in place for at least the rest of the year.