Tulum Tourism Slump Spreads to Inland Maya Communities as Businesses Close Along Cobá Route

Nearly empty street in an inland Maya community along the road between Tulum and Cobá, where small shops and restaurants depend on tourist traffic

Tulum, Quintana Roo — The tourism slump in Tulum has moved beyond the beachfront and the town center, reaching the inland Maya communities along the road to Cobá, where small shops, restaurants and artisan workshops depend on the flow of visitors passing through.

In Macario Gómez, Francisco Uh May and other stops along the corridor, some businesses have closed, while others have changed how they operate in an effort to cut costs and stay open.

The main challenge for small businesses is covering fixed costs with income that remains limited. Merchants say they must pay rent, taxes, wages and other obligations no matter how many customers they receive. The squeeze has pushed some owners to give up established storefronts and move their operations to semi-permanent stalls, reducing expenses while they wait for tourism to recover.

Johana Jiménez Contreras, a merchant in Macario Gómez, said the community has seen some busier days, but the pattern remains uneven.

“We have good days, when there seems to be a little more movement of tourists, but it hasn’t really picked up well,” she said, adding that the uptick is still not enough to offset losses built up during the slower months.

Hilaria Poot, a member of Artesanías La Esperanza, reported a similar situation weeks earlier, estimating that sales in Macario Gómez and Francisco Uh May had risen only 5 to 10 percent. She recalled stretches when entire days passed without a single sale, describing the recent visitors as a brief relief rather than a recovery for the sector.

Cobá Tour Guides Report Sharp Drop

The impact also reaches Cobá, one of the main draws feeding traffic through the corridor. William Cen Canché, who represents tour guides in that community, warned in June that activity had fallen to roughly 10 percent of levels seen in previous years, leaving some workers with eight to 10 days without a single tour. Fewer excursionists ripple through the local economy, affecting guides, artisans, restaurants, transport workers and roadside businesses.

For merchants, the modest movement seen recently is still far from an economic recovery. The immediate test is keeping businesses open through September and October, traditionally difficult months for tourism, before hoping the high season brings visitors back to the Maya communities, where much of the economy relies on travelers who leave Tulum to explore Cobá and other inland attractions.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx