Tulum Taxi Union Pledges Visible Fare Displays to Curb Overcharging Complaints

Taxis parked in Tulum as union announces visible fare tables to address overcharging complaints

Tulum, Quintana Roo — In response to persistent passenger complaints about alleged overcharging, the “Tiburones del Caribe” taxi union announced it will begin placing visible fare tables on taxis, local vans, and intercity vans in the coming days.

Union General Secretary Manuel Solís said the first phase will target intercity vans, which must display the fare boards as part of their official livery. The measure will later expand to local vans and taxis.

Solís emphasized that while ride-hailing platforms do not show their rates openly, the union aims to stand out by providing clear and accessible pricing information.

“We are going to display all the fare tables and work transparently. We’ve already ordered the boards and are awaiting municipal authorization to place them in public spaces where passengers board,” Solís said.

The union also plans to promote the Abby Taxi app and noted that some drivers operate through inDrive as long as they have the required verification and insurance policies. Solís said the goal is to combat unfair competition from unlicensed operators.

Addressing reports of passengers being quoted up to 400 pesos ($20) for short trips — such as from the Chedraui supermarket to La Veleta — Solís acknowledged the need for fare displays at key points. The union has requested permission from the city council to install the boards at supermarkets, the bus terminal, and the union’s main base.

Discover more from Riviera Maya News

Sign up to receive a summary of the best news in your inbox, every day.

We don’t spam! Read our privacy policy for more info.

By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx