Quintana Roo Authorities Warn of New Extortion and Online Fraud Tactics

Smartphone displaying eSIM and messaging app icons representing alternatives to cellphone registration in Mexico

Cancún, Quintana Roo — Despite a decline in reported extortion cases in Quintana Roo, state authorities are warning that the crime remains a serious threat, with criminals increasingly using new methods to deceive the public.

Julio César Gómez Torres, head of the Public Security Department, said prevention remains the best defense, as extortionists often exploit fear, psychological pressure, and lack of information to manipulate victims.

So far this year, the department has handled more than 100 reports of phone extortion, intervening promptly in most cases to prevent financial losses. The Centurión group, a specialized unit for victim assistance and case follow-up, has stopped numerous fraud attempts before victims made deposits or transfers.

The threat has evolved beyond phone calls. Authorities are also concerned about a rise in digital fraud, particularly fake websites offering travel packages, accommodations, and vacation deals. This type of scam is especially dangerous in Quintana Roo, a major tourist destination where high-season bookings surge.

Cybercriminals exploit urgency, seemingly exclusive promotions, and below-market prices to lure victims, especially in high-demand areas like Cancún, Riviera Maya, and Tulum.

The Cyber Police are continuously monitoring suspicious sites and working to detect new online fraud schemes.

Officials urge the public to stay calm during suspicious calls, avoid sharing sensitive information, refrain from making deposits without verification, and report any extortion or fraud attempts immediately.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx