ADO Terminals in Quintana Roo Boost Police Presence to Protect Travelers

Cancún, Quintana Roo — ADO bus terminals in Quintana Roo, particularly the main station in Benito Juárez, have reinforced security and mobility operations through a partnership between the private sector and authorities, aiming to strengthen confidence among domestic and international travelers.

“There are visits to terminals where the canine unit arrives and carries out inspections. The simple fact of having public security present at the terminals helps a lot to maintain order and the issue of security,” said Elpidio Valencia Palomares, operations manager for Mobility ADO.

He added that the modernization and protection of ground transportation terminals in Quintana Roo have gained momentum thanks to close coordination between the business sector and all three levels of government. These comprehensive strategies seek not only to improve physical infrastructure but also to guarantee a safe travel experience for the thousands of users who pass through the state daily.

Valencia said the impact of these measures is significant, noting that the main terminal in Benito Juárez alone records an average daily flow of about 5,000 passengers entering and leaving the facilities. That number is complemented by constant vehicle traffic of between 400 and 600 private cars per day, not counting the additional load from urban public transportation.

Given those figures, the presence of municipal, state, and federal authorities — including the National Guard — is essential to maintain operational control and smooth transport flow. Alongside surveillance, urban improvements have taken on importance, with repaving projects and the organization of parking spaces in front of the terminal, projecting a renewed image for the national and international tourism arriving in the state.

Connectivity initiatives have also been launched to link the Cancún International Airport more efficiently with the hotel zone and the city center, establishing new sales and customer service points in strategic areas such as Avenida Nichupté and the Polígono Sur.

“This closeness between the government, the business sector, and society leads us to listen to each other and address these business concerns. I think we are on the right track — there is clearly much to improve. A communication door has been opened so that we can be heard on what is correct and what is needed,” Valencia said.