Nearly 900 Employees Evacuated After Fire at Xcaret Arte Hotel in Playa del Carmen
Playa del Carmen, Quintana Roo — Nearly 900 workers were evacuated from the Xcaret Arte hotel on Monday after a fire broke out in the electrical panel area of the underground parking garage.
The fire started in the electrical panel room located in the hotel’s underground parking lot. As a precaution, police officers evacuated 880 employees from various operational areas while civil protection personnel worked to control the blaze.
No tourists were affected, and no injuries or cases of smoke inhalation were reported, officials said. Paramedics were not needed at the scene.
The fire was extinguished without further incident, with authorities praising the rapid response of emergency crews and the hotel’s evacuation protocols.
The cause of the fire is believed to be a short circuit, though officials will conduct an investigation to confirm the exact origin.
Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx
