Quintana Roo Launches Digital Procedures Platform With 11 Online Services

Playa del Carmen, Quintana Roo — Quintana Roo’s state tax administration service, known as SATQ, presented its new “Red Digital Quintana Roo” platform to local business leaders on Wednesday, launching the system with 11 procedures that can now be completed online.

Iovana Franco Cervantes, president of the Playa del Carmen delegation of the National Chamber of Commerce, Services and Tourism (Canaco-Servytur), said the business sector had long been asking for the change, which simplifies paperwork and reduces the risk of corruption.

“We are very grateful for this first step, which allows registration, cancellation or renewal of licenses,” she said.

Two tracks for businesses

The platform’s operations will be split into one group for fixed-location businesses and another for those tied to mobility and transport services.

Businesses can also turn to a new federal platform created in response to a request from Concanaco, the national chamber confederation, while at the municipal level some procedures have already been digitized through the Directorate of Revenue.

“This is how one should govern. I always say that true governance is not what the government does for citizens, but what is built together,” Franco Cervantes said.