CFE Warns of Fake Locks Used by Scammers to Extort Customers

A fake CFE security lock being sold on an e-commerce platform

Mexico City — Mexico’s Federal Electricity Commission (CFE) has issued a warning about the illegal sale of counterfeit security locks on e-commerce platforms, which it says are being used by scammers posing as utility workers to extort money from customers.

The CFE said it detected listings for so-called “CFE locks” on sites like Mercado Libre, with prices starting at 400 pesos (about $20) and sold in multi-unit packs. The locks are actually security seals used by the utility to protect electricity meters and detect tampering.

According to media reports and social media complaints, individuals posing as CFE employees use the fake locks to demand cash payments in exchange for avoiding supposed power cuts or fines. The scheme combines identity theft with extortion, the utility said.

In a statement, the CFE clarified that its official security seals and locks are the property of the nation and for exclusive use by authorized personnel. Unauthorized use, counterfeiting, or sale by private individuals is illegal and constitutes a crime under Articles 241 and 242 of the Federal Penal Code.

The CFE emphasized that it has no ties to any digital platform for the sale of these devices. It also stated that no CFE employee is authorized to request cash payments or collect money directly at homes under any circumstances.

The utility urged customers not to buy or sell these products, not to hand over cash to anyone claiming to be a CFE worker, and to report any attempted fraud or extortion involving fake seals.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx