Banco del Bienestar App Now Offers Free Transfers, QR Payments

Mexico — The updated Banco del Bienestar mobile application now allows people who receive a pension, scholarship or other financial support from the Welfare Programs to send and receive money without fees. The new version also enables users to pay in stores and collect payments through QR codes from a mobile phone.

Víctor Lamoyi Bocanegra, director of Banco del Bienestar, presented the new functions during President Claudia Sheinbaum’s morning conference and demonstrated how the operations are carried out.

How Transfers and QR Payments Work

To send money with the new version of the app, users open the Transfers section and enter the card number, the 18-digit CLABE code or the mobile phone number linked to the recipient’s account. They then enter the amount and the reason for the transfer, review the information and confirm the transaction. The app generates a receipt that can be saved or shared.

To pay with a QR code, users scan the code of the person or business, verify the amount and authorize the payment. Business owners can also generate their own code within the app and share it with customers to collect payments.

From a cell phone, users can still check their balance and real-time transactions, as well as receive notifications of purchases and withdrawals. The Banco del Bienestar app is available for free download on Google Play for Android operating system users and on the App Store for iPhone.

App Reach and Social Program Role

Lamoyi Bocanegra explained that the first version of the app, launched in 2022 to check balances and transactions, reached 18 million registered users and averaged more than one million queries per day. The new application has 7.2 million linked users and is projected to reach up to 43 million.

Banco del Bienestar participates in the direct delivery of resources from 29 social programs, including Pensions for Older Adults, Women’s Welfare and People with Disabilities. It also distributes Welfare Scholarships, Youth Building the Future and Sowing Life, among others.

In 2024, the Bank served 26.4 million beneficiaries, and in 2025, 33.5 million. By the end of 2026, it estimates it will have served nearly 43 million people and disbursed more than one trillion pesos.

In more than a thousand municipalities across Mexico, Banco del Bienestar is the only banking institution with a presence. With its app, this social bank adds the ability to conduct transactions from a cell phone at any time, in addition to services at branches and ATMs.

The Welfare Bank in 2026

• More than 3,100 branches nationwide.
• 42.8 million people served during 2026.
• More than one trillion pesos in pensions, scholarships and support delivered during 2026.
• It disperses the resources of 29 programs, delivered directly through the Bank.
• 2,705 locations in 1,972 municipalities with a presence of the Bank.
• Approximately 3,000 ATMs across the country.