Nacional Monte de Piedad to Reopen Chetumal Branches on October 7

Chetumal, Quintana Roo — Nacional Monte de Piedad will resume in-person service at its Chetumal branches on October 7, ending a labor strike that suspended operations at the pawnshop chain for roughly a year.

The institution has already activated several contact and payment channels so customers can renew their pawned items, though foot traffic at the Chetumal offices remains light.

Union Says Customers in Good Standing Face No Problems

Mario López Marrufo, general secretary of the Nacional Monte de Piedad union in Chetumal, said customers who are current on their payments should not encounter problems with their pledged items and will be able to continue their transactions once service is restored.

He said workers are busy inside the buildings preparing for the reopening, carrying out inspections and reconditioning the premises. They are also reviewing the items that remained in storage during the work stoppage and checking the computer equipment needed to restart operations.

Few customers have turned up so far, largely because in-person service has yet to return to normal, but staff are getting the offices ready to receive clients again, López Marrufo said.

A Year of Suspended Service

The strike shut down the chain’s pawn, renewal and item-recovery services for thousands of users in the state capital for about 12 months.

With the October 7 reopening, officials expect activity at the Chetumal branches to recover gradually and customers to return for in-person transactions.