Tourism Industry Reeling from Fraud Cases

The arrest of an American couple on charges of fraud has brought attention to a recurring issue in the tourism industry. Miriam Cortés, president of the Quintana Roo Vacation Clubs Association (ACLUVAQ), has expressed concern about the increasing number of similar cases.

Earlier this month, a Michigan couple was detained by customs authorities in Cancún on charges of fraud. The couple, however, insists they were unlawfully detained by law enforcement. Cortés believes the pair were likely involved in fraudulent activities, a problem that is becoming all too common.

She explained that many tourists arrive, make purchases, and accept upgrades to their accommodations, such as moving from a two-person room to a four-person room. They are often treated to dinners, shows, and spa access. However, when the time comes to pay, they claim they are unable to cover the cost.

Cortés stated that this is a recurring issue that the industry has to constantly deal with. Tourists initially seem enthusiastic, only to later claim they no longer wish to continue with their purchases. She emphasized the need for preparedness in dealing with such situations.

Regarding the specific case of the Michigan couple, Cortés suggested that further investigation is needed. She does not believe it was a case of kidnapping, stating that an arrest warrant is a legal action against alleged criminals, and always requires evidence to justify its issuance.

She also expressed concern about the potential impact of the negative publicity generated by the couple's family in the United States. Such negative news could tarnish Cancún's image as a tourist destination. Despite this, Cortés stressed the importance of allowing the judicial process to take its course and reach a resolution in accordance with the law.

She concluded by saying, "The prosecutor's office will not act without evidence. I have filed complaints myself, but without sufficient evidence, they do not progress. In this case, the authorities acted because they had the necessary information to proceed."