Aeroméxico to Suspend Tulum Flights, Calls It a Temporary Pause

Cancún, Quintana Roo — Aeroméxico will suspend its flights to Tulum International Airport Felipe Carrillo Puerto on September 30, a move the airline describes as a temporary pause prompted by market conditions and a reshuffling of its route network.

The carrier has not given a date for resuming service. Its reservation system no longer shows availability for October from either Mexico City International Airport or Felipe Ángeles International Airport.

Passengers who already bought tickets for travel after that date have three options under the rules of their fare: switch to the nearest airport, change their route, or request a refund. Aeroméxico is offering Cancún and Cozumel as alternatives. Reservations agents said the decision is not a definitive closure but a readjustment to demand.

Aeroméxico began flying to Tulum on December 1, 2023, with 14 weekly frequencies from Mexico City — two daily flights on Embraer 190 aircraft. It later shifted part of the operation to Felipe Ángeles, scheduling two daily flights from that terminal on May 2, 2024. The service was scaled back gradually: by May 2026, only four weekly frequencies remained from Felipe Ángeles.

The withdrawal coincides with a sharp drop in passengers at the terminal. Mexico’s Federal Civil Aviation Agency reported 471,500 travelers in the first half of 2026, down 33.2 percent from 705,400 in the same period of 2025.

The airport was designed to handle 5.5 million passengers a year. The steepest decline is in international traffic, which totaled 178,000 arrivals in the first quarter, 34 percent fewer than a year earlier.

The terminal has gone from 12 international routes to four — Atlanta, Dallas, Houston and Miami, served by American Airlines, Delta and United — after Avianca, Copa Airlines, JetBlue and Volaris Costa Rica exited.

Viva Aerobus, Volaris and Mexicana de Aviación continue to operate domestic itineraries at Tulum. Even so, the absence of Mexico’s flagship carrier leaves the airport without its most visible direct link to the capital, in a year when the terminal was already moving a third fewer passengers than in 2025.