Workers Question Official Vehicles Parked in Restricted Zones at Cancún Airport

Official vehicles parked in a restricted zone outside the terminals at Cancún International Airport

Cancún, Quintana Roo — Official vehicles are again being parked in prohibited areas outside Cancún’s Benito Juárez International Airport, prompting fresh questions about how the facility’s operator, Grupo Aeroportuario del Sureste (ASUR), controls the terminal’s exterior zones.

Airport workers, who spoke on condition of anonymity, said vehicles belonging to institutions such as the Federal Prosecutor’s Office (FGR) remain in restricted spots even though designated parking exists for official vehicles, ASUR staff, firefighters and other operational areas.

National Guard officers asked about the situation acknowledged that the units should not be parked there, but said they receive the corresponding “attention.” In the case of private cars, they said they step in when ASUR requests help to remove them with a tow truck.

According to airport workers, the tow trucks operating inside the facility belong to ASUR, leading them to question why the concessionaire needs to call on the National Guard to deal with vehicles parked in restricted areas.

The complaints add to other incidents recorded at the airport’s terminals. Recently in Terminal 3, a dispute between transport operators competing for passengers escalated into a fistfight in front of travelers and tourists.

The clash brought back to the table long-running problems with transport services at the terminal entrances, where established providers and those described as irregular or “pirate” operators have clashed for years.

Against that backdrop, workers questioned the measures ASUR applies to regulate access and the presence of vehicles and service providers in passenger pickup zones.

Vehicles parked in restricted areas and brawls between transport operators are among the incidents recorded around the terminals, while the National Guard gets involved when the concessionaire requests it.

The workers said surveillance and control need to be tightened at access and passenger pickup areas to prevent further conflicts and keep conditions adequate for travelers and visitors.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx